Travelling with Emirates is often synonymous with comfort, luxury and an exceptional customer experience. However, once the trip is over, it may be necessary to collect your bill for business, tax or personal reasons. Fortunately, Emirates has put in place a simple and efficient process for its customers. In this article, we'll guide you through the steps required to obtain your Emirates invoice hassle-free, while providing practical tips to optimize your experience, whether via online booking or other channels.
Why recover your Emirates invoice?
Before diving into the process of recovering your invoice, it's important to understand why you might need it. Here are some common reasons:
Business reimbursement: If you have traveled for business reasons, your company may require proof of purchase for reimbursement of travel expenses, including payment costs and itemized VAT.
Tax returns: In some countries, travel expenses, including VAT costs, may be tax deductible. Having a detailed invoice can facilitate the tax declaration process.
Managing personal expenses: Keeping track of your travel expenses can help you manage your personal budget more effectively, especially by keeping precise track of each payment.
Insurance claims: In the event of a travel insurance claim, an invoice may be needed to prove your expenses, and may sometimes be required when amending your file.
Access your Emirates account
The first step in collecting your invoice is to log in to your Emirates account. If you don't already have an account, you can easily create one on the official Emirates website via their online booking system. Here's how to do it:
Create an account: Go to the Emirates website and click on "Register". Fill in the required information, such as your name, e-mail address and a secure password. Once your account has been created, you will receive a confirmation e-mail. Don't forget to include up-to-date information such as your passport number, essential for certain verifications.
Login: If you already have an account, click on "Login" and enter your login details. Make sure your login details are up to date to avoid any access or amendment problems should your personal data be updated.
Once logged in, you'll have access to all your past and future bookings, allowing you to manage your travels more efficiently.
Navigate to the reservations section
Once in your account, go to the "My bookings" section. This section is the central point where you can view all your past and future flights:
Reservation list : You'll see a list of all your reservations. Each entry will include details such as flight date, flight number, destination and sometimes even additional payment information, such as VAT.
Flight selection: To retrieve an invoice, select the corresponding flight. If you have made an amendment to your booking, be sure to select the most recent version. Click on the flight for more details.
Download your invoice
After selecting the flight, look for the option "Download invoice" or "Receive invoice by e-mail". Emirates generally offers the option of downloading the invoice directly in PDF format or receiving it by e-mail. Here are some tips for this step:
PDF format: Downloading in PDF format is ideal for keeping a digital copy of your invoice. Make sure your device has sufficient power and a PDF reader to open the file.
E-mail: If you choose to receive the invoice by e-mail, please check that the e-mail address associated with your account is correct. This will ensure that you receive the invoice without delay, and that all payment and VAT details are included.
Contact customer service
If you have any problems retrieving your invoice online, don't hesitate to contact Emirates customer service. Their team is renowned for its efficiency and responsiveness. Here's how to contact them:
Telephone: Emirates has call centers in many countries. Consult the website to find the telephone number corresponding to your region.
E-mail: You can also send an e-mail to customer service. Be sure to include all relevant information, such as your reservation number, contact details and, if applicable, any amendment requests concerning your reservation.
Social networks: Emirates is active on social networks. You can contact them via their official accounts for quick assistance.
Additional tips for a flawless experience
To optimize your invoice recovery experience, here are a few additional tips:
Check your e-mail: Sometimes Emirates automatically sends the invoice to the e-mail address associated with your reservation after the flight. Be sure to check your inbox, including the spam folder.
Keep your information up to date: Make sure your Emirates account information is up to date to avoid any problems when collecting your bill. This includes not only your e-mail address, phone number and personal information, but also details such as your passport number.
Use the mobile app: The Emirates app is a handy tool for managing your online bookings and quickly accessing your travel documents. Download the app onto your smartphone for easy travel management, even when you don't always have access to a stable connection in the event of an unexpected power cut.
Plan ahead: If you know you'll need the invoice for specific reasons, plan ahead and collect it as soon as possible after your flight.
Keep a physical copy: In addition to the digital version, consider printing a physical copy of your invoice for your personal records. This can be useful, for example, if you need to verify VAT or dispute a payment.
Also find out how to retrieve your invoices for other services
