Opodo invoices, including e-invoices, are essential documents to justify your travel expenses. They can be easily retrieved by following the procedures set up by the travel agency. We explain how to retrieve them easily and request a refund if necessary.
How do I get an Opodo invoice after a trip?
To obtain an Opodo invoice after a trip, it's essential to follow a few simple steps. First, log in to your Opodo account using your login and password. Once logged in, access the "My bookings" section, where you'll find a list of all your past and future trips.
Select the trip, hotel, flight or ticket for which you would like an invoice. Then look for the "Invoice" or "Receipt" option in the booking details. If this option is available, you will be able to download the invoice directly from this section.
If you can't find the download option, we recommend that you contact Opodo customer service. You can reach them by phone or via their online contact form. Be sure to provide all relevant information, such as booking number and flight details, to facilitate the processing of your request.
Finally, it's a good idea to check your inbox and junk folder regularly, as the invoice could be sent by email or accessed via a scanning application. By following these steps, recovering an Opodo invoice becomes a quick and easy process.
How long does it take to receive an Opodo invoice?
The time it takes to receive an Opodo invoice may vary depending on a number of factors. Generally, an invoice is available shortly after your reservation has been confirmed. However, it is important to note that some delays may apply.
If you download the invoice directly from your Opodo account, it should be available immediately after flight confirmation. To do this, log in to your account, access the "My bookings" section and select the flight concerned. The invoice should be available for download in the booking details.
If you need to contact customer service to obtain your invoice, times can be slightly longer. On average, it takes between 24 and 72 hours to receive a reply and obtain the invoice by email. Make sure you provide all the necessary information, such as booking number and flight details, to facilitate the processing of your request.
What documents do I need to request an Opodo invoice?
To request an Opodo invoice, it is essential to have certain documents and specific information. Here's what you need to make your request easier:
Reservation number: This unique number, assigned when your flight is confirmed, is crucial for identifying your reservation.
Flight details: Include information such as flight date, departure and arrival destinations, and passenger names.
Email address used for booking: Be sure to use the email address with which you made the booking, as it is often required to verify your identity.
Personal information: Prepare your personal information, such as your full name and contact details, to confirm your identity.
Proof of payment: Have proof of payment on hand, such as a bank statement or credit card receipt, to prove that the reservation has been paid for.
How do I contact Opodo customer service about an invoice?
To contact Opodo customer service to request an invoice, you have several options. Here are the steps to follow for each method:
By phone :some text
Find the Opodo customer service phone number on their official website.
Prepare the necessary information, such as your booking number, flight details and personal details.
Call customer service and clearly explain your invoice request. Provide all the information required to process your request.
Via the online contact form :some text
Go to the Opodo website and access the "Contact" or "Help" section.
Fill in the online contact form, providing your booking number, flight details, email address, and any other relevant information.
Describe your invoice request concisely and precisely.
Submit the form and wait for a response from customer service, who should contact you by email within 24 to 72 hours.
By email :some text
If Opodo offers a dedicated customer service email address, send an email including all the necessary information: booking number, flight details, and proof of payment.
Explain your invoice request clearly and wait for a reply.
What should I do if I don't receive my Opodo invoice by email?
If you do not receive your Opodo invoice by email, there are several steps you can take to resolve the problem:
Check junk mail folders:some text
Sometimes, important e-mails may be directed to the junk or spam folder. Be sure to check these folders in your inbox.
Search your inbox:some text
Use your inbox search function by entering keywords such as "Opodo", "invoice", or your booking number to locate the email.
Check your Opodo account:some text
Log in to your Opodo account and access the "My bookings" section.
Select the relevant flight and look for the "Invoice" or "Receipt" option in the booking details. You may be able to download the invoice directly from this section.
Contact Opodo customer service:some text
If you still cannot find the invoice, please contact Opodo customer service.
Prepare the necessary information, such as your booking number, flight details and personal details.
Explain that you didn't receive the invoice by email and ask for it to be sent back to you.
Use the online contact form:some text
Go to the Opodo website and access the "Contact" or "Help" section.
Fill in the online contact form, including your reservation number, flight details and an explanation of your situation.
Submit the form and wait for a response from customer service.
Check your email settings:some text
Make sure your inbox isn't full and that you can receive new emails.
Also check that your email settings do not block messages from the Opodo address.
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