Travel Management
Published
7/19/24

What is business tourism?

Grégory Meslin
Responsable Marketing & Communication

Business tourism plays an essential role in the modern professional world, facilitating exchanges, collaborations and innovations on a global scale. In 2024, this sector is experiencing a dynamic recovery, marked by an increase in business travel and greater attention to sustainable practices. Let's find out together what business tourism is, its benefits and challenges, and the best practices for organizing successful business trips.

What is business tourism?

Business tourism refers to professional travel by individuals or groups in the course of their work. Unlike leisure tourism, business tourism focuses on activities such as meetings, conferences, exhibitions and trade shows. These trips are often organized by companies to enable their employees to take part in important events, meet business partners, negotiate contracts or attend training courses. Business tourism plays a crucial role in the development of professional relations and economic growth, by facilitating exchanges and collaboration between companies on a global scale.

What are the advantages of business tourism?

Company-wide

Business tourism enables companies to strengthen their professional relationships by facilitating face-to-face meetings with partners, customers and suppliers, or by being purely incentive-based. These face-to-face interactions can lead to more effective negotiations and successful business agreements. In addition, business travel offers employees opportunities for training and professional development, and for attending conferences, which can enhance their skills and motivation.

On a local scale

Business tourism makes a significant contribution to the local economy, generating revenue for hotels, restaurants, transport and leisure services. Business events often attract large numbers of participants, stimulating demand for local services and creating jobs. What's more, business visitors generally spend more than leisure tourists, which can have a lasting positive economic impact. Business tourism can thus help promote a destination as a dynamic business center, attracting future investment and events.

How to organize a business trip?

Organization and logistics

To organize a successful business trip, it's essential to plan every step carefully. This starts with booking flights, accommodation and catering, taking into account travelers' preferences and needs. It's also important to plan transfers between the airport, hotel and meeting or conference venues. Make sure that travel documents, such as passports and visas, are in order for overseas travel. Finally, prepare a detailed itinerary including schedules for meetings, events and rest periods.

The role of travel managers

Travel managers play a crucial role in preparing business trips. They are responsible for coordinating all logistical aspects, from booking airline tickets to managing expenses. They use travel management tools to centralize information, compare options and optimize costs. These tools also track expenses in real time and generate detailed reports for better budget management.

Tools and technologies

Technology is a very important asset for today's travel managers to facilitate the organization of business trips. Online booking platforms make it possible to compare prices and book flights and hotels in just a few clicks. Mobile apps offer practical features such as itinerary management, flight alerts and local transport options. Expense management systems help track and control costs, while communication tools such as instant messaging and videoconferencing keep you in touch with travelers in real time.

Are there travel agencies for business tourism?

Travel agencies for business tourism

There are travel agencies specializing in business tourism. These agencies offer tailor-made services to meet the specific needs of companies and their traveling employees. They take charge of planning and booking trips, managing itineraries, and providing support in the event of problems or unforeseen events. By working with these agencies, companies can benefit from negotiated rates, expert advice and considerable time savings.

Fairjungle

Fairjungle is an innovative travel agency dedicated to business tourism. It stands out for its technological and sustainable approach, offering an intuitive platform that simplifies business travel management. Fairjungle enables companies to book flights, hotels and transport in just a few clicks, while optimizing costs and reducing carbon footprints. Thanks to its advanced tools and responsive customer service, Fairjungle helps companies organize efficient and responsible business travel.

What are the challenges facing business tourism, and how can we overcome them?

Cost management

Cost control is crucial. Establishing a clear travel policy and using travel management tools allows you to centralize bookings and benefit from negotiated rates. Analyzing past expenses also helps identify savings opportunities.

Passenger safety

Ensuring the safety of travelers is a priority. Providing training in good safety practices and using real-time tracking tools to locate employees on the move is essential. Taking out travel insurance to cover medical emergencies and unforeseen incidents is also important.

Managing the unexpected

Contingency plans to deal with the unexpected are essential. Travel managers need to be reactive and have emergency contacts to resolve problems quickly. Using mobile applications to receive real-time alerts on flights and local conditions can help anticipate and manage the unexpected.

Environmental challenge

Business tourism has a significant environmental impact. To reduce it, companies can adopt sustainable travel practices, such as choosing direct flights to minimize carbon emissions, using public transport or electric vehicles, and selecting eco-responsible hotels. Encouraging virtual meetings whenever possible can also reduce the need for frequent travel.

How is business tourism faring in 2024?

In 2024, business tourism is experiencing a significant recovery from the disruption caused by the COVID-19 pandemic. According to forecasts by the Global Business Travel Association (GBTA), worldwide spending on business travel is expected to reach around $1,400 billion, marking growth over previous years. This recovery is fuelled by an increase in face-to-face conferences, business meetings and trade shows.

Companies are increasingly investing in travel management technologies to optimize costs and improve efficiency. In Europe, the business tourism market is expected to grow by 5% in 2024, with strong demand for destinations such as Paris, London and Berlin. Trends also show a growing interest in sustainable travel practices, with a 20% increase in companies adopting eco-responsible travel policies.

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