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Passenger Name Record (PNR)

What is a PNR number?

The Passenger Name Record, or PNR, is a unique identification code that contains all the essential information about your journey and your passengers. This code is generated when you book your ticket, whether for a flight, a train or any other means of transport. The PNR for an airline ticket, for example, includes details such as your itinerary, seat preferences, and even information on any special services requested. This code is crucial for efficient reservation management, border control, and ensuring a smooth, personalized travel experience.

Where can I find my PNR code?

Your PNR (passenger name record) code is usually indicated on your electronic ticket or booking confirmation. For an SNCF PNR, you'll find it in the confirmation email you receive after booking your train ticket. Similarly, for Thalys journeys, the Thalys PNR is clearly mentioned in the travel documentation provided. Make sure you keep this code to hand, as you'll be asked for it when you check in or change your booking.

Other questions

How can I obtain a passenger's name from a PNR number?

Accessing a passenger's name from a PNR, or Passenger Name Record, number is generally not possible for the general public, as this information is protected by strict confidentiality rules. Only airlines, travel agencies and the relevant authorities are able to consult this data for security and booking management purposes.

Who has access to PNR?

Access to PNR (Passenger Name Record) is limited to those entities that require it for security and travel management purposes. This includes airlines, rail operators such as SNCF and Thalys, and certain government authorities. These entities use the information contained in PNR to improve the customer experience, optimize operations and guarantee passenger safety. By adhering to rigorous security protocols, they ensure that your personal data is protected throughout your journey.

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